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Website Terms and Conditions

Date published: 30 July 2020

Reference: TC002

  1. Introduction

 

1.1 These terms and conditions shall govern your use of our website (www.pscsupport.org.uk).

 

1.2 By using our website, you accept these terms and conditions in full and agree to comply with them; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

 

1.3 You must be at least 18 years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

 

1.4 These terms and conditions refer to the following additional terms, which also apply to your use of our website:

 

1.5 You are responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and conditions of use and other applicable terms and conditions, and that they comply with them.

 

1.6 Our website is directed to people residing in the United Kingdom. We do not represent that content available on or through our website is appropriate for use or available in other locations.

 

  1. Copyright notice

 

2.1 Copyright (c) 2018 PSC Support.

 

2.2 Subject to the express provisions of these terms and conditions:

 

(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

 

(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.

 

  1. Licence to use website

 

3.1 You may:

 

(a) view pages from our website in a web browser;

 

(b) download pages from our website for caching in a web browser;

 

(c) print pages from our website; and

 

(d) stream audio and video files from our website.

 

3.2 Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

 

3.3 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

 

3.4 Unless you own or control the relevant rights in the material, you must not without explicit prior consent from PSC Support:

 

(a) republish material from our website (including republication on another website);

 

(b) sell, rent or sub-license material from our website;

 

(c) show any material from our website in public;

 

(d) exploit material from our website for a commercial purpose; or

 

(e) redistribute material from our website.

 

3.5 Notwithstanding Section 3.4, you may redistribute PSC email bulletins in print and electronic form to any person.

 

3.6 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

 

  1. Acceptable use

 

4.1 You must not:

 

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

 

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

 

(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;

 

(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

 

(e) access or otherwise interact with our website using any robot, spider or other automated means; or

 

(f)   use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

 

4.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.

 

4.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

 

  1. Reviews

 

5.1 Whenever you make use of a feature that allows you to upload product reviews to our website, you must comply with the content standards set out in Section 6 (Your content: rules).

 

5.2 You warrant that all product reviews shall comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

 

5.3 The content of any product review you upload to our website will be considered non-confidential and non-proprietary.

 

  1. Your content: rules

 

6.1   You warrant and represent that your content will comply with these terms and conditions.

 

6.2   Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

 

6.3   Your content, and the use of your content by us in accordance with these terms and conditions, must not:

 

(a) be libellous or maliciously false;

 

(b) be obscene or indecent;

 

(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

 

(d) infringe any right of confidence, right of privacy or right under data protection legislation;

 

(e) constitute negligent advice or contain any negligent statement;

 

(f)   constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;

 

(g) be in contempt of any court, or in breach of any court order;

 

(h) be in breach of racial or religious hatred or discrimination legislation;

 

(i)   be blasphemous;

 

(j)   be in breach of official secrets legislation;

 

(k) be in breach of any contractual obligation owed to any person;

 

(l)   depict violence

 

(m) be pornographic, lewd, suggestive or sexually explicit;

 

(n) be untrue, false, inaccurate or misleading;

 

(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

 

(p) constitute spam;

 

(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or

 

(r)   cause annoyance, inconvenience or needless anxiety to any person.

 

  1. Limited warranties User-generated content

 

This website may include information and materials uploaded by other users of the website. This information has not been verified or approved by us. The views expressed by other users on our website do not represent our views or values. If you wish to complain about content uploaded by other users, please contact us at: complaints@PSCSupport.org.uk.

 

  1. Links to other sites

 

Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

 

  1. Viruses

 

We do not guarantee that our website will be secure or free from bugs or viruses.

 

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

 

  1. Disclaimer

 

10.1 The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

 

10.2 We do not warrant, represent or guarantee, whether express or implied:

 

(a) the completeness or accuracy of the information published on our website;

 

(b) that the material on the website is up to date;

 

(c) that the website or any service on the website will remain available; or

 

(d) the accuracy or relevance of any embedded language translation tool.

 

  1. Suspension or withdrawal of website

 

11.1 Our website is made available free of charge.

 

11.2 We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

 

11.3 You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

 

  1. Limitations and exclusions of liability

 

Whether you are a consumer or a business user:

12.1   Nothing in these terms and conditions will:

 

(a) limit or exclude any liability for death or personal injury resulting from negligence;

 

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

 

(c) limit any liabilities in any way that is not permitted under applicable law; or

 

(d) exclude any liabilities that may not be excluded under applicable law.

 

 

12.2  To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

 

12.3 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

12.4 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and conditions for the sale of goods: https://www.pscsupport.org.uk/merchandise-terms-and-conditions.

If you are a business user:

12.5  We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.

12.6  We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our website; or
  • use of or reliance on any content displayed on our website.

12.7 In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

12.8  Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

12.9  If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

  1. Breaches of these terms and conditions

 

13.1   Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

 

(a) send you one or more formal warnings;

 

(b) temporarily suspend your access to our website;

 

(c) permanently prohibit you from accessing our website;

 

(d) block computers using your IP address from accessing our website;

 

(e) contact any or all your internet service providers and request that they block your access to our website;

 

(f)   commence legal action against you, whether for breach of contract or otherwise; and/or

 

(g) suspend or delete your account on our website.

 

13.2   Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

 

  1. Variation

 

14.1   We may revise these terms and conditions from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

 

14.2   The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

 

  1. Assignment

 

15.1   You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

 

15.2   You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

 

  1. Severability

 

16.1   If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

 

16.2   If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

  1. Third party rights

 

17.1   These terms and conditions are for our benefit and your benefit, and these terms and conditions are not intended to benefit or be enforceable by any third party.

 

17.2   The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.

 

  1. Entire agreement

 

Subject to Section 1.4, these terms and conditions, together with our Privacy Policy and Medical Information Disclaimer shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

 

  1. Law and jurisdiction

 

If you are a business user:

 

19.1   These terms and conditions shall be governed by and construed in accordance with English law.

 

19.2   Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

 

If you are a consumer:

 

19.3. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

 

  1. Statutory and regulatory disclosures

 

We are registered with the Charity Commission and our registration number is 1175427 (previously 1115615)

 

  1. Our details

 

21.1   This website is owned and operated by PSC Support.

 

21.2   Our registered office is at 3 Gary O’Donnell Drive, Didcot, Oxfordshire OX11 6BT

 

21.3   You can contact us by writing to the address given above, by using our website contact form, by email: hello@pscsupport.org.uk.